Unless you are prepared to change jobs on a regular basis and replace your friends every few years, learning how to apologize is an essential skill. Learning how and why to apologize with sincerity and clarity is vital to developing and maintaining positive relationships both in and out of the workplace. Effective apologies allow people to move forward, restore broken relationships, and build pathways for personal growth.
- View video.
- Take the Effective Apology Quiz.
- Watch and rate Tiger Woods' apology.
- Print, complete, and file the Student Activity in your CAP folder.
- Go to Get Hired.